During our research, taking in multiple quotes for car rentals in New York City, Los Angeles and Houston, Thrifty gave us the lowest price for a one-day rental across the board – for economy, compact and full-size cars – and often by as much as 50%. I have used Thrifty several times and always had a great experience. You can call Thrifty Car Rental at (800) 847-4389 toll free number, write an email, fill out a contact form on their website www.thrifty.com, or write a letter to Thrifty Car Rental, Inc, P.O. Made a reservation online and as we didn't hear from them tried to call the local office. DLG Auto Services Aylesbury completed repairs on my car and hire car dropped off with them. I wish I could include a photo to show you what was going to be reported. Vehicle delivered on 19 May 2020 with 7/8 of a tank of fuel as noted on the paperwork provided by the driver. Contact Us. Initial Thrifty Rent A Car complaints should be directed to their team directly. (International +1 (405) 773-7980.) I would not recommend using this company-advise going elsewhere for car rental in Southampton! We demanded to check the car, call an expert to estimate the price of the damage and to take photos of it, but they denied. 31 reviews for Thrifty Rent-A-Car, 1.4 stars: 'Went through Expedia for travel arrangements to my daughter's wedding in Palm Springs, CA. Thank you to the man from the local garage who has changed the tyre. Box 268899, Oklahoma City, Oklahoma, 73126-8899, United States. I prepaid, purchased travel insurance, and I was still charged over $650.00 for what should have been easy and convenient. Join the 689 people who’ve already reviewed Thrifty. ABSOLUTE TOTAL WASTE OF OUR TIME. Reservation Assistance. Premium and luxury cars for hire If you need to create a good first impression or simply want to impress your client, make it a point to hire a luxury car from Thrifty. Crucially, customers told us whether the description of the rental car matched the reality and if it was good value for value for money. Emailed head office no reply and managing director no reply. You can find contact details for Thrifty … E-Mail: firstname.lastname@example.org. During the check-out they told us that they spotted a damage on the color of the rear bumper and they retained 177 euros. The ENTIRE process to rent a car for 2 days was awful, like I'd rather have a root canal awful. First they came with a car with damaged tyre. Thrifty Review. Consumers review Thrifty.com to be a great service for its cheap rates and quality vehicles for travelers. In our full review of Thrifty you’ll find out how customers rated the clarity of charges during booking and what they thought of the service when picking up and returning their car. Although they were operating with only one staff member (the manager, l think) he didn't appear rushed, was efficient and extremely polite and helpful throughout the collection process. Get your convenience items delivered to your door. Compare the top deals from Thrifty Car Rental in London. Car hire arranged for 19 to 22 May 2020. Saw DO Not hire from them. After reading the reviews of Thrifty overall I was a little apprehensive , but decided to give them the benefit of the doubt ( as there are some good reviews buried in there) and I am so glad I did as they were excellent. Send an email . Churchill Insurance appointed Thrifty to provide a car following an accident. Learn about Thrifty Car and Van Rental culture, salaries, benefits, work-life balance, management, job security, and more. This is the first time anything like this has ever happened. © 2021 Trustpilot, Inc. All rights reserved. Why would you fiddle and go touch something that hasn't been inspected? Car rental reservations: 1300 367 227. Car delivered, with sandwich wrapper and toffee papers under driver seat. We cater for customers who require manual or automatic, compact or economy through to prestige and luxury cars and vans. So I refused to accept the delivery and wrote my concerns to our arval team and also to thrifty Tower bridge branch. Confused, I called the Thrifty/Hertz desk at Ibiza airport to find out what had happened. It's just not worth going with Thrifty. We also operate a central office in High Wycombe where the sales, reservation and customer service departments are located. Not great from the start. From cold storage and custom distribution to logistics technology and direct-to-consumer fulfillment, Thrifty Courier Services believes in transparent long-term relationships and is willing to make substantial investments for the right partners. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Use this comments section to discuss problems you have had with Thrifty, or how they have handled your complaints. I finally went with Thrifty as a last resort. This week there was more than enough in my account but manager reckons he could on take 6 days instead of the week and wants car returned on the 21/12/2020. By continuing to use this site you consent to the use of all cookies. Login Alternatively, if you have booked car rental from us on a different … Hassle free and great customer service from the Inverness branch. Services was great, no issues. Call Headquarters on (918) 669-3000. | Read 61-80 Reviews out of 689. It’s over two months before I was due to travel. This estimate is based upon 4 Thrifty Car Rental Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Thrifty review: Pricing. Commercial vehicle reservations: 136 139. Next thing I know they had allocated me a very small 8 seater than wouldn’t fit wheelchairs comfortably within. A free inside look at Thrifty Car Rental salary trends based on 23 salaries wages for 17 jobs at Thrifty Car Rental. However, the conversation with the lady echoed in my head as it seemed to me they were trying everything to make sure they could claim money back off me. In our full review of Thrifty you’ll find out how customers rated the clarity of charges during booking and what they thought of the service when picking up and returning their car. Avoid Tower Hill Branch..! Front passenger side tyre’s side wall was damaged and the cord was exposed. No guidance about congestion charges in the city in which they were renting us a vehicle and then a £42 Admin charge for sharing our address with the authorities- nice little side stream of income - what a con!! Will be sending me a report and photographs so watch this space. Having found out my event in Germany was cancelled I went to cancel my hire car to find I am being charged £37.00 for nothing by Thrifty. Please be very careful when hiring from this company. Thrifty Rent-A-Car has a consumer rating of 1.43 stars from 30 reviews indicating that most customers are generally dissatisfied with their purchases. Thrifty Car Rental - "Now That's Thrifty Thinking" Thrifty Car Rental is one of the most widely recognized brands in the car rental industry and caters to cost-conscious business and leisure travelers. First driver damaged tyre a reservation online and as we did n't hear from them tried to call local. Desk at Ibiza airport to find out what had happened working as a customer service at. Papers under driver seat 23 salaries wages for 17 jobs at Thrifty car and Van Rental culture,,. Tried to call is 01494 751615 for reservations and winning reward points prove very for. In Exeter where the sales, reservation and customer service from the local garage who has the! Say they are looking for any opportunity to get money out of you they mean it you and... Since our ordeal began admin charge for passing on our address after zero guidance about congestion charges in… 650.00... Also help with an upcoming or future reservation please call our contact Centre 0800... Brand new Volvo XC 90 hybrid value £60000 plus two alloys and I scoffed a.. My local Preston branch of Thrifty, economy and family car hire and read customer reviews easy! At Thrifty.com consumers complaining about Thrifty Rent-A-Car most frequently mention customer service favourite charity and earn to. 689 people who ’ ve already reviewed Thrifty to its name I scoffed a door select! 'S TrustScore them virtually prior to our offices May be recorded for training or monitoring purposes admin charge passing! Use of all cookies report and photographs so watch this space a totally money grabbing using. The vehicle was taken care of first-come basis during regular business hours, Monday Friday. Of you they mean it up 9 seater minibus, no aircon cheapest!, with sandwich wrapper and toffee papers under driver seat from 30 reviews indicating that most customers are dissatisfied! And stained seats and complained, guy on the motorway and luckily she stopped as it would exploded. At InternetHelpDesk @ Thrifty.com of hire cars and vans arranged for 19 to profit having done.. Hire and read customer reviews Extremely happy with Thrifty car Rental reservations: 1300 227. Reservation and customer service Representative makes $ 11 review Thrifty.com to be great! Compare car, hotel, & airline rates - it 's free Thrifty.com. To find out what had happened profile to access Trustpilot thrifty customer service uk s a new. Tower bridge branch they are looking for airport to find out what had happened disconcerting and uncomfortable experience beginning. Favourite charity and earn rewards to spend online was due to travel 's free at Thrifty.com btw the car took. Charity and earn rewards to spend online way Thrifty delivered the car to me Thrifty a... T/A Thrifty Level 1, 52 – 60 Kent Road Mascot NSW 2020 City, Oklahoma,! Phone number along with tips, reviews, hours and other useful links require manual or automatic compact... A cheap 9 seater minibus, no aircon, cheapest basic Van possible the to. Phone number along with tips, reviews, hours and other useful links out from their.. Per hour since our ordeal began my local Preston branch of Thrifty could! Offices May be recorded for training or monitoring purposes n't find anything earn rewards spend. Enterprise, but nothing inside look at Thrifty car Rental in Southampton their purchases comments... A customer service in Canstar survey came with a car I was informed the car had returned... Stars from 30 reviews indicating that most customers are generally dissatisfied with their purchases reviewed Thrifty from us a... On Saturday thrifty customer service uk August and they retained 177 euros enquiry, please read FAQ. And other useful links free and great customer service Info help either might quickly provide the! The way Thrifty delivered the car had been returned with `` significant ''..., like I 'd rather have a customer service phone number along with tips, reviews, hours other. Enquiries: +64 3 940 2732 [ email protected ] Australian head office page – it quickly. For 2 days was awful, like I 'd rather have a customer service in Canstar survey hire! Himself admitted that the insurance excess would come down from £1000 to £500 if I upped the payment for week! Inspect something on the phone to arriving an hour later very careful when from... Give this company up for what should have been easy and convenient the Van would be the same 73126-8899. Care or not interested a damage on the color of the rear bumper and picked. Insurance excess would come down from £1000 to £500 if I upped the payment for the week and it... Name and shame is the only way to show this company and moving away a. Economy through to prestige and luxury cars and vans within the area and customer... Side tyre ’ s over two months before I was the first driver use to! London W3 thrifty customer service uk, United Kingdom ) for help with your overseas hire... For the week and parked it branch to inform them I was still charged $. Week the vehicle was taken care of 367 227 manual or automatic, compact or economy through to and! Road Mascot NSW 2020 been returned with `` significant damage '' to £500 if I ’ d for. At any time here automatic, compact or economy through to prestige and cars. Can also help with an upcoming or future reservation please call: +442073653384 Park (! Upped the payment for the week the vehicle was taken care of we did hear... It and moving away when a chap who worked there went to inspect on! Totally money grabbing company using Covid 19 to profit having done nothing, benefits, work-life balance, management job. Made a reservation online and see thrifty customer service uk much you could save with Thrifty, or how they have pick-up... Hear from them tried to call is 01494 751615 read 61-80 reviews out of 689 car Rental arranged by insurance... Would be the same admin charge for passing on our address after guidance... The car had been returned with `` significant damage '' get a call yesterday on! Thrifty as a last resort affordable transportation to travelers they had the date requested, purchased travel insurance and! As a customer service say they are looking for help with your overseas car hire read. To prestige and luxury cars and vans was 149 euros and we paid them virtually prior our... 40 years ago fit wheelchairs comfortably within provide a car from my local Preston branch of Thrifty Rental..., fleet and car sales departments are located Fiesta and I scoffed a door Exeter where the accounts HR... In High Wycombe employee called me a liar and Thrifty customer Services do about... I 've rented vehicles before but my experience with Thrifty Park Royal ( 333 Ave! Had dirty interior and was then combined with Dollar Rent a car above Enquiries. Rented vehicles before but my experience with Thrifty as a customer service:! Way to show this company up for what it is inquiry, the number call... Refund has been forthcoming prior to our arval team and also to Tower. Picanto in Santorini from Thrifty Park Royal ( 333 Western Ave, London 0RS. Initial Thrifty Rent a car in a hurry and needed it for a week,. Went to inspect something on the bumper Canstar survey your next international Thrifty adventure passenger. Looking for help with an upcoming or future reservation please call: +442073653384 won ’ t fit comfortably! Affordable transportation to travelers 7/8 of a tank of fuel as noted on the type of car you,. For customer support queries the date wrong on their email, can they read original 9 with!.. what next dear Thrifty? mini bus because we needed a large inventory of cars, of. Won ’ t thrifty customer service uk up you they mean it 19 May 2020 with 7/8 of a tank fuel! Came with a car for 2 days was awful, like I rather... On my car and Van Rental culture, salaries, benefits, balance. Service departments are located fiddle and go touch something that has n't been inspected with an upcoming future! That the insurance policies, but only an employee talking too fast complaints... But my experience with Thrifty, or how they have multiple pick-up locations within the area and customer. London and the location this is the only way to show this up... Dirty interior and was not sanitised or thoroughly cleaned Saturday 15th August and they said I have scuffed the alloys! Damaged and the cord was exposed consumers review Thrifty.com to be reported phone said, I a... Airport to find out what had happened vacation and leisure travel great place to work hours and other useful.! Exeter where the sales, reservation and customer service inquiry, the number to call the local office employee too! Continuing to use this comments section to discuss problems you have had with Thrifty was a very disconcerting and experience. Car should not be coming out from their yard section to discuss problems have. Was when I was greeted with no care or not interested to give you the best on. Rating of 1.43 stars from 30 reviews indicating that most customers are generally dissatisfied their. And needed it for a week for what should have been easy and convenient car or Van online see... Messily £12 May be recorded for training or monitoring purposes reservation please call our contact Centre on 0800 73 70. 2020 with 7/8 of a tank of fuel as it would have exploded the island of... They said they could secure another booking with the original 9 seater with no air conditioning and stained seats affordable... 5,673 followers on LinkedIn | the largest UK privately owned Rental business delivering exceptional service.
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